BTCL Helpline: Customer Care Number, Email, Office Address, Complaint

BTCL is a government organization in Bangladesh that works in the telecommunication sector. That is, BTCL works in the field of all our activities, from telephone to telecombination. If you start from the official website of Bangladesh Telecommunication Bill and how to contact them online with the hotline number, you can report any complaint by calling their helpline number from our website.

Many people use the telephone. Many times, telephone communication is lost, and many kinds of problems have to be faced. Currently, all the private telecom companies owned by the Bangladesh government have a stake in BTCL. So in that case you can complain to them if you want.

Customer Care [Helpline Number]

If you want to complain to them on btcl helpline number then this number you can talk to them daily 24 hours any time then you have to spend two rupees 66 paisa per minute. We are attaching the hotline number below for your convenience.

  • Telephone Complain:  +88029320000, +88029320111, +88029320111, +88029320222, +88029320222
  • Internet/IP/NIX: Divisional Engineer (Telex & TP) BTCL, Telephone Bhaban,  Moghbazar, Dhaka-1217, Phone: +880258312941, Fax: +88029350388; Email:; Support Room: +88028319825-28 (24 hours), Server Room: +88029344500, +88028332200, +88029347251 (9am-5pm).
  • Dot BD Domain/DNS/Mail /VPN Data Connection/Colocation: Divisional Engineer (Administration and Coordination), BTCL, Telephone Bhaban, Moghbazar, Dhaka-1217, Phone: +880249354200, +88028319248 (collocation), +88029331253 (VPN), +88028315951, Fax: +880249357877, Domain Support Email:
  • BCube (ADSL) Complain: BTCL Mogbazar, Dhaka. Customer Care: +88029351616, +88029348777 (08:00AM-09:00 PM, everyday)

BTCL Head Office Address & Contact

If our visitor needs to contact the BTCL Head office, they can visit the following address or contact the office first before visiting there. Make a call to the Telephone number available at Head Office or Send an Email before visiting there. If your problem can be solved at your local office, you don’t need to visit the Head office.

37/E, Telejogajog Bhaban, Eskaton Garden, Dhaka
Telephone: +880248311500
Call Center: 16402

Hope you are aware of BTCL from our above discussion. In that case, if you face any problem with this organization, you will immediately contact them. Besides, if you have any problem understanding, then definitely comment in the comment box on our website. Thank you.

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